is committed to protecting your privacy when you visit www.picsmela.com or
use its services ("Services") as further outlined in this policy. As a
condition of using the Services of Picsmela, you agree to provide Picsmela with certain personal information.
This information includes, but not limited to full name, postal address,
phone number and email address as well as your computer's unique IP address
(if any), and demographic information (e.g., zip code, postal code,
hometown, purchase history information and as well as IP addresses that are
not unique to your computer).
Please note that nowhere on the Site do we knowingly collect contact
information or financial information from children under the age of 18.
time to time. Each time you visit www.picsmela.com, use the Services, or
provide us with information, you are accepting the practices described in
You agree that by using the Site you are expressly and affirmatively
consenting to our use and disclosure of the information that you provide,
and consenting to receive emails, as described below in this privacy
This policy may be revised over time as new features are added to the Site
or as we incorporate suggestions from our users. If we are going to use or
disclose your personally identifiable information in a manner materially
different from that stated at the time we collected the information, you
will have a choice as to whether or not we use or disclose your information
in this new manner. We will also post a notification that the Privacy
Policy has been amended prominently on our Web site so that you can always
review what information we gather, how we might use that information, and
under which conditions we will disclose it to anyone.
3. How Your Information is Used:
Order and Payment Processing, Customer Service, Credit Card Issuers
and Quality Assurance:
We use contact information to help us efficiently perform transactions,
to deliver the services you have requested, to perform quality
assurance, sales analyses, and other business analyses, and to contact
you in connection with any orders that you have placed with us. We may
also provide your contact information to your credit card issuer or to
credit card processors for their purposes. No other use of your
financial information will be made except to satisfy any law,
regulation, governmental request, or judicial order. When you make a
purchase through the Site or register with the Site, you will provide
us with an email address where we, or these service providers, may
contact you for the purposes described in this paragraph.
Contacting You for Offers and Promotions:
You agree, in consideration for the use of the Services provided by
Picsmela, to allow Picsmela to use your personal information to send
you marketing and promotional materials. Picsmela may also send you
marketing and promotional materials that promote third-party products.
Picsmela will not rent or sell your personal information for use by
third parties. These materials may include but are not limited to
newsletters providing you with additional information on how to use the
Services and promotional offers for goods and services from Picsmela or
Use of Demographic Information:
Picsmela may use your demographic information to perform business
analyses or to tailor the Site and communications to your interests. We
may share anonymous, aggregated demographic information with
advertisers and other third parties so that they can tailor their
advertisements and communications to the appropriate audience. Any time
information or financial information, we may also share your
demographic information with it.
4. What is the legal basis for Picsmela collecting personal data?
Picsmela may disclose specific contact information when we determine that
such disclosure is necessary to comply with the law, to cooperate with or
seek assistance from law enforcement, or to protect the interests or safety
of Picsmela or other visitors to the site or users of the Services under
the the basic framework of such data protection and privacy is laid out by
the rights of privacy granted under the Constitution of Bangladesh ('the
Constitution'), along with the Information Communication Technology Act
2006 (only available in Bengali ) ('the Technology Act') and the Digital
Security Act, 2018 ('the Digital Security Act').
Also, your contact information may be passed on to a third party in the
event of a merger, acquisition, consolidation, divestiture, or a bankruptcy
In addition to any personal information that you might provide when you do
things like buy our products and services or create an account with our
brands, we may also have access to other information about you if you
interact with our brands via social media, or in certain other situations.
If you log into your account with any of our brands through a social media
site, we will also have access to certain information from that site, such
as your name, account information and profile photo, in accordance with the
site’s account verification procedures. Also, if you interact with content
on our social media profiles (for example, if you “like” or share a post
from one of our brand’s Facebook, Twitter, or Instagram accounts), those
social media sites may share information about you with us, including your
public profile, e-mail address and friend list. If you choose to “like” or
share content, information about you may be publicly displayed on the
social network, depending on your privacy settings. You should review the
Privacy Notice of that social media site and check your privacy settings
through that site. If you post information on a social media or another
third-party service that references our brands or our products and
services, we may publish your post on our social media accounts or
Information You Provide About others
The content you choose to upload to our service, including your photos and
the information you store in your address book, may include personal
information of others. If you choose to share your photographs or other
information with someone else through a feature we offer, we will use the
personal information you provide (for example, the e-mail address of the
recipient) to fulfill your request and for other purposes described in this
Privacy Notice. Before you upload and/or share personal information of
others through our service, please ensure that you have the consent of such
persons to do so.
Other Information Contained in Your Photos
When you upload your photos to our platforms or give us permission to
access the photos stored on your device, your photo content may also
include related image information such as the time and the place your photo
was taken, tags and similar information stored by your image capture
device. If you wish to restrict the transfer of image metadata in your
individual photos, please adjust the settings on your image capture device.
3) How Are Website Cookies Used?
www.picsmela.com cookies; It uses it to remember the choices you make and
to personalize your use of the website/mobile application. This usage
includes cookies that save your password and keep your website/mobile
application session open all the time, thus saving you the hassle of
entering your password more than once in each visit, and cookies that
remember and recognize you on subsequent visits to the website/mobile
Including where you connect to the www.picsmela.com website, what content
you view on the website/mobile application, and how you use the
website/mobile application, such as the duration of your visit; uses it to
determine how you use the website/mobile application.
Cookies on the www.picsmela.com website are used for
advertising/promotional purposes to provide you with more relevant content
and advertisements for your interests. In this way, when you use the
website and mobile application, it offers you more suitable content,
personalized campaigns and products, and does not offer you the content or
opportunities that you previously stated that you do not want.
4) How does the Website use third-party cookies for advertising and
www.picsmela.com website cookies also; may use "advertising technology" in
order to present you with advertisements that it thinks may be of interest
to you when you visit the search engines, website, mobile application
and/or websites where the website advertises. Advertising technology uses
information about your previous visits to the website/mobile application
and websites/mobile applications where the website advertises, in order to
present you with tailored advertisements.
5) For what purposes does picsmela use personal data?
picsmela will be able to record, store, update, disclose, transfer,
classify and process your personal information to third parties in cases
and to the extent permitted by the legislation.
Your personal data is used for the following purposes:
· confirming the identity information of the shopper/dealer via the
· to record the address and other necessary information for communication,
· To communicate with our customers about the conditions, current status
and updates of the contracts we have concluded under the relevant articles
of the distance sales contract and the Law on the Protection of the
Consumer, and to provide the necessary information,
· To arrange all records and documents that will be the basis of the
transaction in electronic (internet / mobile etc.) or paper media,
· To fulfill the obligations undertaken in accordance with the contracts we
have concluded under the distance sales contract and the relevant articles
of the Law on the Protection of the Consumer,
· To be able to provide information to public officials, upon request and
in accordance with the legislation, on matters related to public safety,
· to provide our customers with a better shopping experience, to inform our
customers about our products that may be of interest to them, "taking into
account the interests of our customers", to convey campaigns,
· To increase customer satisfaction, to recognize our customers who shop
from websites and/or mobile applications and to use them in customer
environment analysis, to use them in various marketing and advertising
activities, and to organize surveys in electronic and/or physical
environments through contracted institutions,
· To be able to offer suggestions to our customers by our contracted
institutions and solution partners, to inform our customers about our
· To be able to evaluate customer complaints and suggestions about our
6) How does picsmela protect your personal data?
Personal data shared with picsmela are under the supervision and control of
picsmela. In accordance with the provisions of the relevant legislation in
force, picsmela undertakes the responsibility as the data controller to
establish the necessary organization and to take and adapt the technical
measures in order to protect the confidentiality and integrity of the
information. Being aware of our obligation in this regard, penetration
tests are carried out periodically in accordance with international and
national technical standards on data privacy, and we hereby inform you that
we always update our data processing policies.
7) Does picsmela share your personal data?
The sharing of personal data of our customers with third parties takes
place within the framework of the consent of the customers and as a rule,
personal data is not transferred to third parties without the consent of
However, due to and limited to our legal obligations, personal data is
shared with courts and other public institutions. In addition, personal
data is transferred to contract third parties in order to provide the
services we undertake and to control the quality of the services provided.
Necessary technical and legal measures are taken to prevent violations of
rights during data transfer to third parties. However, picsmela is not
responsible for any breaches that occur in the risk area of the third
party's responsibility, due to the data protection policies of the third
party receiving the personal data.
8) Do you have to limit our collection and use of your personal
You have choices about how your information is collected and used. You can
notify us of your preferences when you create an account with us, and if
you would like to review, correct or delete your account information on our
Sites and Apps, you can do so by logging in to your account or by
contacting us directly. There may be times when we are unable to fulfill
your request – for example, if providing access to your personal
information would reveal confidential commercial or proprietary information
or personal information about someone else (and we cannot separate your
data), if we are prohibited by law from disclosing the information, or if
we have a legal obligation to retain certain data. We may require
9) How do you delete files from your account and personal information?
Only registered users can upload images from users' pc, mobile devices, and
social account photo albums during designing the product. User files are
archived in their Account ‘My Files’ directory. Users may delete uploaded
files from the ‘My Files’ section.
When the user unbinds a social account, at the same time shared social
photo album gets disconnected.
Please note – after deleting or unbinding your social media accounts, the
user will lose the images from the pending products/design “in progress or
in design” products.
10) How do you request to delete or delete by yourself of personal data?
Picsmela only keeps registered users personal infromation.i.e Name, address, Phone number. You may edit, cancel, or delete your Picamela account personal information or data at any time by using the self-service tools available under My Account in Account Settings
(you will be required to log in), or by emailing us at email@example.com. These tools are the most efficient way to take these actions.
If you request that your personal information be canceled or deleted from your account, we will comply with your request within 21 days of
completing the requisite verification process. A confirmation email will be sent as well.
Your Legal Rights
Your local laws may permit you to request that we:
Provide access to and/or a copy of certain information we hold about
Update or rectify information which is out of date or incorrect;
Delete certain information that we are holding about you;
Transfer your information to a third-party provider of services; and/or
Revoke your consent for the processing of your information, to the
extent we rely on consent as the legal basis to process your
You may edit, cancel, or delete your Picsmela account information at any
time by entering your login credentials using the self-service tools
Information necessary for the purposes of maintaining business records
regarding a deleted or cancelled account, including records of credit
transactions and account ownership, will be retained in accordance with
applicable law. We may decline to process requests that are
frivolous/vexatious, would jeopardize the privacy of others, are extremely
impractical, or for which access is not otherwise required by local law. We
may also decline aspects of deletion or access requests if we believe doing
so would undermine our legitimate use of data for anti-fraud and security
11) How long does
keep my photos and information? What are my options?
A key benefit of the picsmela offering is the preservation of all of your
memories in one simple spot – for free. By default, picsmela will never
delete your pictures, unless you instruct us to do so or you delete by own.
As a picsmela account holder, you control what is retained in your account
and how long your account remains active.
If you delete picsmela photos from your account, they will be removed from
your picsmela app and web interface immediately, and we will permanently
delete them from our system in the regular course of business.
users of such changes through email and/or by posting a notice on the site.
In the event of any material change, this notification will be prior to
that change becoming effective. If the change involves the use of a user’s
personally identifiable information then the notice to users will contain
directions on how users can opt-out of the change.
For any other request please contact our Customer Support. If you
request your account to be canceled or deleted, we will satisfy your
request within 21 days.